FAQ for partners

1Who can become a partner?
All Luxemburgish municipalities, local services for children, youth and families and secondary schools can become partner of Babysitting.lu.
2How to become a partner?
In case of interest, a Luxemburgish municipality, a local service for children, youth or families or a secondary school can send a partner request to Babysitting.lu. Through a written agreement that contains different requirements detailed in the Babysitting.lu charter, the service can become a partner and receive an official partner-label of Babysitting.lu.
Find all our partners here or Become a partner.
3What is the partner-label of Babysitting.lu?
The partner-labels of Babysitting.lu confirm that a partner respects specific standards of quality and reliability set by Babysitting.lu. It helps maintain high standards of service and trust within the community and it is available for municipalities, local services for children, youth and families and and secondary schools.
The partner label for municipalities is defined as the “Quality-Label” and the partner label for child, youth and family services and secondary schools is called the “Excellence-Label”. Their tasks are basically the same, although the child, youth and family services and schools are closer to the young people and future babysitters and can reach them more easily for trainings and advice.
Find all our partners here or Become a partner.
4What are the responsibilities of a partner?
The partners play a crucial role in supporting the community by offering local resources and support, and helping with the coordination of babysitting services. They may be involved in organizing and validating training sessions for babysitters, ensuring that all participants meet the necessary qualifications and standards set by Babysitting.lu. The partners of Babysitting.lu collaborate with the platform to validate user profiles, ensuring they meet safety and quality standards. They also can offer babysitting-trainings, help maintain the overall quality of the service and may assist in onboarding new users. Detailed information can be found by clicking on Babysitting.lu charter.
5What is the Babysitting.lu charter?
The Babysitting.lu Charter outlines the guidelines and principles that govern the Babysitting.lu platform. It provides clarity on the rights and obligations of both parents and babysitters. The charter ensures a fair agreement and high standards of quality. It includes detailed guidelines on the creation and validation of profiles, the responsibilities of local partners, and the quality control measures in place to maintain a trustworthy service. The charter also defines the processes for complaint management, feedback mechanisms, and continuous improvement of the platform.
6What is the “Alert-Button”-function?
All registered users can utilize the “Alert-Button” function in case of doubt or violation. This function is only visible after registration and was introduced to enable parents and babysitters to receive contact support and assistance as quickly as possible. The partner is responsible for a rapid problem support and can be advised by the coordination in case of doubt or need.
7Purpose (Insurance & liability)
Babysitting.lu serves as an exchange platform between parents and babysitters and is no longer responsible for anything else that is agreed or undertaken beyond the platform (introductory meeting, babysitting session, etc.). In the event of a damage, Babysitting.lu or the partners are not liable and the compensation is under the obligation of insurance of the parents or the babysitter.
8Contact and support
Elisabeth Jeunesse, un service agréé par le Ministère de l'Education Nationale de l'Enfance et de la Jeunesse, offre de nombreuses activités, telles que les maisons de jeunes, les stages, les camps de vacances, les projets, etc. aux jeunes de 12 à 29 ans.
Elisabeth Jeunesse, qui gère Babysitting.lu, propose un développement durable et de qualité du service par des employés qualifiés et un support pour les partenaires. De plus amples informations sont disponibles sur le site : elisabethjeunesse.lu

Make a partner request