FAQs Babysitter

Your babysitter profile becomes active on the Babysitting.lu platform once it has been thoroughly reviewed and approved by one of our local partners. This process ensures that all profiles meet our standards of safety and quality. Once your profile is active, you will be able to connect with families and offer your babysitting services.

Profiles on Babysitting.lu remain active as long as they meet the platform's standards and the user continues to use the service. The profile will be deactivated after the babysitter reaches the age of 29 or after 365 days of inactivity.

As a babysitter, you can set your profile status to “active” or “inactive” to make your availability visible. If you no longer wish to have a babysitter profile on the website, you can delete your profile in your settings.

Profile photos must adhere to certain guidelines to be approved on Babysitting.lu. They should be clear, recent, appropriate and may not be revealing. The photo must be taken alone, in form of a portrait photo, and no other person may be seen in it. All photos that do not meet these standards will be rejected.

As a babysitter, you may only contact parents on Babysitting.lu after they have reached out to you first. Once a parent initiates contact by expressing interest in your profile, you can respond to his message to discuss the details of the job and your availability. The babysitter can postulate a babysitting-session from the parents and is then contacted by the parents. This policy helps maintain a positive and respectful experience for all users on the platform.

You can browse through available babysitting opportunities by searching through the posted babysitting-sessions on the platform. Make sure to review the details of each session, including date, time, and location, to determine if it matches your availability and preferences and then you can contact the parents and manifest your interest.

When parents and babysitters first connect on Babysitting.lu, an introductory meeting is encouraged to establish trust and ensure a good fit. Parents can discuss their children's needs, routines, and specific requirements, while babysitters can introduce themselves and discuss their experience. This meeting helps set clear expectations and lays the foundation for a successful relationship. Babysitting.lu recommends documenting key details from the meeting, with a checklist available for download in the resources section.

Yes, Babysitting.lu provides detailed guides, checklists, and educational documents to help users perform their roles effectively. These resources are always accessible on the platform to ensure safe and effective babysitting practices.

All babysitters listed on our site have completed at least eight hours of specialized training with one of our partner organizations. This training includes general babysitting conditions, essential communication skills, pediatric diseases, child development and entertainment for children (detailed information can be found by clicking on Babysitting.lu charter). Discover the next training sessions

The platform does not handle payments directly. Parents and babysitters negociate the babysitting-rates and payment details. Babysitting.lu only may provide guidelines on standard rates for students set by the “Inspection du Travail et des Mines” (ITM)

Babysitting.lu serves as an exchange platform between parents and babysitters and is no longer responsible for anything else that is agreed or undertaken beyond the platform (introductory meeting, babysitting session, etc.).
In the event of a damage, Babysitting.lu is not liable and the compensation is under the obligation of insurance of the parents or the babysitter.

The Babysitting.lu Charter outlines the guidelines and principles that govern the Babysitting.lu platform. It provides clarity on the rights and obligations of both parents and babysitters. The charter ensures a fair agreement and high standards of quality. It includes detailed guidelines on the creation and validation of profiles, the responsibilities of local partners, and the quality control measures in place to maintain a trustworthy service. The charter also defines the processes for complaint management, feedback mechanisms, and continuous improvement of the platform.

As a registered user, you can use the “Alert-Button” function in case of doubt or violation. This function is only visible after registration and was introduced to enable parents and babysitters to receive contact support and assistance as quickly as possible.

The local partners of Babysitting.lu (municipalitys and local services for children, youth and families) collaborate with the platform to validate user profiles, ensuring they meet safety and quality standards. They also offer babysitting-trainings, help maintain the overall quality of the service and may assist in onboarding new users.
The partners play a crucial role in supporting the community by offering local resources and support, and helping with the coordination of babysitting services. They may be involved in organizing and validating training sessions for babysitters, ensuring that all participants meet the necessary qualifications and standards set by Babysitting.lu. Find all our partners here A service provided by Elisabeth Jeunesse
Elisabeth Jeunesse, a by the “Ministère de l'Education Nationale de l’Enfance et de la Jeunesse” accredited service, accompanies young people between the ages of 12 and 29 through numerous activities such as youth centers, training courses, vacation camps, projects, etc.
Elisabeth Jeunesse, acts as the coordinator of Babysitting.lu and offers a sustainable, high quality development of the service by qualified employees. Further information can be found on the website: elisabethjeunesse.lu